Privacy Policy
Last updated: September 25th, 2020
1. OVERVIEW
This is the Privacy Policy of Blue Light Holdings Inc. (“Blue Light”), which provides an online platform (“our service”) that allows video, photo and text content owners and licensors (each a “Producer”) to offer their video, photo and text programming to consumers via Producer-branded websites and applications (each set of Producer-branded sites and apps, a “Producer Channel”).
Consumers: In order to access a Producer Channel, a consumer (“you”) must create an account with the applicable Producer. By creating an account, you agree to provide certain personal information to the Producer and Blue Light. When Blue Light collects, stores and processes that information, it does so on behalf of the applicable Producer and at its direction to, among other things, allow the Producer to provide you with the applicable Producer Channel.
Producers: This Privacy Policy does not apply to Producers.
Acceptance: By using our service, including any Producer Channel, you agree to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We may modify this Privacy Policy from time to time. Your continued use of our services constitutes your agreement to any updated Privacy Policy on a prospective basis.
2. ACCOUNT SECURITY
We use security measures to protect the loss, misuse, and unauthorized alteration of the information under our control. Please be advised, however, that we cannot guarantee that our security measures will prevent disruptions or unauthorized access from occurring.
You are solely responsible for (a) maintaining the security of your account(s) and (b) all activity that occurs under your account(s). You must notify us immediately if you suspect any unauthorized access to or use of your account(s). If you forget your account login information, you may request via email to support@solinfitness.com that we send it to the email address associated with your account(s).
3. INFORMATION WE COLLECT
Consumer Information: Blue Light and individual Producers may jointly collect information from and about you, such as your account registration information, such as your name and email address, your purchase and free-trial sign-up history, your Producer Channel usage history, traffic source (e.g., how you found the Producer Channel), and your general geographic location (based upon IP address).
Payment Information: If you make a purchase or sign up for a free trial through Blue Light, you must provide valid payment card information. This information is collected directly by our payment vendors and is not received or stored by Blue Light or any Producer.
Information Collected Automatically: Blue Light collects information about your use of our websites and applications. This may include your activities, your IP address, location information, your browser type, your Internet service provider (ISP), referring/exit pages, your operating system or device type, date/time stamps, and related metadata.
Additional Producer Collection of Information: Producer may collect and/or process personal information entirely outside of the Blue Light Service. Any processing of your personal information by Producer which takes place outside of the Blue Light Service is not contemplated here, and is governed exclusively by the Producer’s privacy policy.
Comments: You may choose to post a comment or participate in a forum, where available. This information will be available to the public. You may also choose to provide other information about yourself in connection with surveys, contests, special offers, customer support inquiries, and other communications with us.
4. TRACKING TECHNOLOGIES AND THIRD-PARTY DATA COLLECTION
Tracking Technologies: Producers use standard tracking technologies such as pixels and cookies to track user activity on each Producer Channel..
Third-Party Platforms: When you use an application that runs on a third-party platform (e.g., iOS, Roku, etc.), the provider of that third-party platform may collect information about you and your use of our application.
Analytics and Advertising: We use third-party analytics services to collect data about usage of our services. A Producer may allow third-party advertising companies (including advertising agencies, networks, and delivery vendors) to collect data regarding advertisements that they may place on our websites. Third-party analytics providers and advertising companies may use cookies to track your activities.
5. HOW WE USE YOUR INFORMATION
Blue Light and/or the relevant Producer may use the information collected about you to fulfill your orders and deliver video programming and other goods and services to you, provide customer support to you, analyze how our services are being used, communicate with you, verify your eligibility to make purchases and participate in offers, collect any debts, prevent fraud, and otherwise protect the integrity of our systems, enforce our legal rights, perform any functions described at the time of collection; and otherwise operate our business.
6. DISCLOSURES TO THIRD PARTIES
Blue Light and/or the relevant Producer may disclose information about you as follows:
Authorized Service Providers: We may disclose your information to service providers involved in operating the Blue Light Service. This includes payment providers, email service providers, content delivery networks, cloud storage providers, analytics companies, and professionals such as accountants and lawyers.
Legal Situations: We may disclose your information when we believe in good faith that (i) disclosure is required by a search warrant, subpoena (whether criminal or civil), civil investigative demand, court order, or a request for cooperation from a law enforcement or other government agency; (ii) disclosure is appropriate and necessary to report a suspected crime (including any case of suspected child exploitation) or prevent physical harm to an individual or property; (iii) disclosure is appropriate and necessary to enforce our rights; and (iv) disclosure is required by law. Nothing in this Privacy Policy shall be deemed to create any third-party right, and we reserve the right to object to any third-party requests for information in appropriate circumstances.
Corporate Transactions: In the event Blue Light is involved in a business transition that involves the sale, merger, or divestment of Blue Light, we may disclose any information about you to the acquiring entities. The transferred information will remain subject to the provisions of this Privacy Policy, as updated.
To the Public: We may publicly disclose aggregated user statistics and other information, which is not considered personal information.
7. EMAILS
When you create an account, you may receive certain emails:
Transaction emails: When you first create an account, we may send you a welcome email that provides information about your subscription and your account. If you make a purchase, we may send you an email confirming your purchase. We may also, from time to time, send you other emails concerning your account status. You may not opt out of receiving transactional emails.
Emails from Producers: When you purchase a subscription, you may agree to receive emails from the Producer: i) producers may, via the Blue Light Service, send emails concerning the availability of new or scheduled video programming in a subscription that you have purchased. If you decide you no longer wish to receive these emails, you may opt out as instructed in each email or in your account settings ii.) some Producers may email you directly (i.e., through non-Blue Light systems). Blue Light does not control these emails and opting out of Blue Light-sent emails will not cause an opt-out with respect to these emails. To opt out of emails sent directly by Producers, please follow the opt-out instructions set forth in the Producers’ emails.
8. YOUR PRIVACY RIGHTS
You may change your account information or close your account(s) at any time by logging into your account and selecting Manage Account. If you close an account, you may lose access to video programming that you have purchased. We may preserve your account information (i) for a period of time in case of accidental deletion or in case you change your mind; and (ii) where we believe in good faith that preservation is required by law or necessary to enforce our rights.
The following rights apply only to the extent the relevant Producer is subject to the GDPR (for EEA users) and/or the California Consumer Privacy Act of 2018, as amended (the “CCPA”) (for California users).
EEA Users:
Users from the EEA have the right to: opt out of cookies; access, correct, delete, restrict or object to our use of their personal data; be forgotten; and data portability. Please email support@solinfitness.com if you wish to opt out.
If you require assistance or have a specific request that is not presently covered by our product features, please contact our support@solinfitness.com. We may require additional information from you to fulfil your requests. We may charge a reasonable fee if your request imposes an unreasonable cost. We will afford UK-based users with all rights available to EU users, regardless of the UK’s EU member status.
California Users:
Users from California have the right to: request information about the categories and sources of personal information collected about you, and the associated purposes for collection and third-party disclosures; request a copy of your personal information; request deletion of your personal information; and opt out of the sale of your personal information.
To exercise your right to access or delete your personal information, we must be able to verify your identity as the owner of the account you are inquiring about. We may not be able to fulfill your request until we can do so. Although you do not need to have an Blue Light account to submit a request, we may not be able to locate certain information to process your request if you don’t have one.
Nevada Users:
Nevada residents have the right to opt out of the sale of certain "covered information" collected by operators of websites or online services.
8. COOKIE POLICY
Tracking And Cookies Data
We use cookies and similar tracking technologies to track the activity on Producer Channels and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and a analyze Producer Channels. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of Producer Channels.
Producer Channels may use third party services, including, without limitation, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) that uses cookies to help us analyze how users use Producer Channels. The information generated by the cookie about your use of Producer Channels (including your IP address) will be transmitted to and stored by Google on our other third party service providers. Google and our other third party service providers use this information for the purpose of evaluating your use of Producer Channels, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Our third party service providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.
9. CHILDREN'S PRIVACY
Blue Light does not knowingly collect any personal information from individuals under the age of 16. If you are a parent or legal guardian who has discovered that your child has provided personal information through the Blue Light Service without your consent, you can ask us to remove such unauthorized information by contacting us at support@solinfitness.com.
10. THIRD-PARTY SERVICES
We or a Producer may provide links to third-party websites and applications. We have no control over such services and therefore refer you to their privacy policies for information on their respective privacy practices.
11. DISPUTE RESOLUTION
We are committed to working with you to obtain a fair resolution of any complaint. We encourage you to begin by contacting us as support@solinfitness.com. We endeavor to respond to requests promptly.
E.U. residents have the right to lodge complaints with the data protection authority of their country of residence.
12. CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at support@solinfitness.com.
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